Planddit

Terms of Service

Last updated: January 2, 2026

Terms of Service

Last Updated: 2 January 2026

 

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Planddit ("we", "us", "our") regarding your use of the Planddit event discovery and management platform (the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.

 

2. Eligibility

  • You must be at least 13 years old to use the Service
  • If you are under 18, you must have parental or guardian consent
  • You must provide accurate and complete registration information
  • You must not be prohibited from using the Service under UK or EU law
  • One account per person; no account sharing or transfer

 

3. Account Registration and Security

3.1 Account Creation

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of unauthorized account access
  • You are responsible for all activity on your account

3.2 Account Termination

  • You may delete your account at any time through profile settings
  • We may suspend or terminate accounts that violate these Terms
  • Upon termination, your right to use the Service ceases immediately
  • Certain data may be retained as required by law or for legitimate business purposes

 

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to:

  • Use the Service for lawful purposes only
  • Comply with all applicable laws and regulations
  • Respect the rights and dignity of others
  • Provide truthful and accurate event information
  • Follow our Community Guidelines

4.2 Prohibited Conduct

You must not:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Post false, misleading, or fraudulent content
  • Engage in harassment, bullying, or hate speech
  • Upload malicious code, viruses, or malware
  • Scrape, harvest, or collect user data without permission
  • Use automated systems (bots) without authorization
  • Impersonate others or create fake accounts
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to systems
  • Promote illegal activities or substances
  • Spam or send unsolicited communications

 

5. Event Creation and Hosting

5.1 Host Responsibilities

As an event host, you agree to:

  • Provide accurate event details (title, description, date, time, location, pricing)
  • Ensure events comply with local laws, regulations, and permit requirements
  • Obtain necessary insurance, licenses, and permissions
  • Ensure event safety and security
  • Comply with capacity and accessibility requirements
  • Respond to attendee inquiries promptly
  • Notify attendees of changes or cancellations
  • Handle refunds according to stated terms

5.2 Event Content Standards

Events must not contain or promote:

  • Illegal activities or substances
  • Violence, threats, or harmful content
  • Hate speech or discrimination
  • Sexual or adult content without proper age restrictions
  • Fraudulent or deceptive schemes
  • Spam or excessive self-promotion
  • Intellectual property violations

5.3 Event Moderation

  • All events are subject to review and approval
  • We reserve the right to reject, remove, or modify events
  • Events may be suspended for investigation
  • Repeated violations may result in account termination

 

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service, including all content, features, functionality, trademarks, logos, and software, is owned by Planddit and protected by UK, EU, and international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks without written authorization
  • Reverse engineer or decompile the Service
  • Create derivative works based on the Service

6.2 User-Generated Content

You retain ownership of content you create and upload (events, images, descriptions). By posting content, you grant Planddit a worldwide, non-exclusive, royalty-free, transferable license to:

  • Display, distribute, and promote your content
  • Modify or adapt content for technical requirements
  • Use content for Service operation and improvement
  • Sublicense content to service providers

You represent and warrant that:

  • You own or have rights to all content you upload
  • Your content does not infringe third-party rights
  • You have obtained necessary permissions for any copyrighted material

 

7. Payment Terms

7.1 Paid Events

  • Hosts may charge admission for events
  • Ticket sales and payments are processed through third-party providers
  • Payment processing fees may apply
  • Planddit does not request or store payment card information

7.2 Refunds

  • Refund policies are set by individual event hosts
  • Planddit is not responsible for refunds between hosts and attendees
  • Disputes should be resolved directly with the event host

 

8. Limitation of Liability

8.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties regarding accuracy, reliability, or availability of the Service
  • Warranties that the Service will be uninterrupted, secure, or error-free

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLANDDIT SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury, property damage, or emotional distress
  • Events created, hosted, or attended through the Service
  • Actions or omissions of event hosts or attendees
  • Accuracy or reliability of user-generated content
  • Unauthorized access to your account or data
  • Interruptions, errors, or security breaches
  • Third-party services, websites, or content

8.3 Events and Third Parties

  • Event Participation: You assume all risks associated with attending events, including personal injury, property damage, illness, or other harm
  • Host Responsibility: Event hosts are solely responsible for their events, attendees, safety, and compliance with laws
  • Third-Party Services: We are not responsible for third-party ticketing platforms, payment processors, or external websites
  • User Interactions: We are not liable for disputes, conflicts, or issues between users

8.4 Verification and Accuracy

  • We do not verify event details, host identities, or attendee information
  • Users are responsible for verifying event authenticity and accuracy
  • We make no guarantees about event quality, safety, or suitability

 

9. Indemnification

You agree to indemnify, defend, and hold harmless Planddit, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms or applicable laws
  • Your violation of third-party rights
  • Events you create, host, or attend
  • Content you post or upload
  • Your negligence or willful misconduct

 

10. Third-Party Services

The Service integrates with third-party services including:

  • Google Maps and Google Places API for location services
  • Payment processors for ticket sales
  • Email service providers for notifications
  • Hosting and infrastructure providers

Your use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services or their availability.

 

11. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with UK GDPR and EU GDPR.

 

12. User Reports and Enforcement

  • Users may report violations through the "Report Event" feature
  • We investigate reports in accordance with our Community Guidelines
  • Enforcement actions may include warnings, content removal, or account termination
  • We reserve the right to take action without prior notice for serious violations

 

13. Modifications to the Service

We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Change features, functionality, or availability
  • Impose limits on usage or storage
  • Update system requirements

We are not liable for any modification, suspension, or discontinuation of the Service.

 

14. Changes to These Terms

We may update these Terms from time to time. Changes will be effective when:

  • Posted to the Service with a new "Last Updated" date
  • Notified via email to registered users
  • Displayed as a prominent notice on the platform

Your continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and delete your account.

 

15. Governing Law and Jurisdiction

15.1 UK Users

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.2 EU Users

EU users have the right to bring claims in their country of residence in accordance with EU consumer protection laws.

15.3 Dispute Resolution

  • Informal resolution: Contact support@planddit.com first
  • Mediation: We encourage good faith attempts to resolve disputes
  • Arbitration: Where permitted by law, disputes may be resolved through arbitration
  • Legal action: As a last resort, subject to the jurisdiction clauses above

 

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

 

17. Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, Community Guidelines, and Refund Policy, constitute the entire agreement between you and Planddit regarding the Service.

 

18. Contact Information

For questions about these Terms:

Email: support@planddit.com

 

19. Acknowledgment

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.